FAQ

To make sense of what all the talk is about, we here at Upleaft have put together some information you may find helpful and/or interesting. We’ve collated a whole heap of definitions, descriptions and questions all associated with CBD! Have a read!

If you need any further information at all about CBD products please don’t hesitate to contact us at Upleaft@outlook.com and we will be happy to assist you!

1GLOSSARY OF HEMP TERMS
Cannabis: The generic term for products of the plant.

Cannabinoids: A term used to refer to molecules found in the cannabis plant that interact with cannabinoid receptors.

Dietary Supplement: A vitamin, mineral, amino acid, concentrate, metabolite, herb or other botanical substance intended to add further nutritional value or to supplement a person's diet.

Endocannabinoids: Similar to phytocannabinoids, but are chemicals produced by the body that target our body's own cannabinoid receptors.

Endocannabinoid System (ECS): A series of receptors that interact with phytocannabinoids and endocannabinoids to maintain homeostatic functions.

Hemp Extract: Oil extracted from hemp, containing a natural blend of phytocannabinoids.

Hemp Oil: Hemp oil is used interchangeably with hemp extract.

Hemp Seed Oil: Oil extracted from hemp seeds (nutritious, but doesn’t contain phytocannabinoids).

Industrial Hemp: A strain of Cannabis sativa historically grown for its industrial benefits. Its most useful industrial purpose is to develop items such as clothing fibre. Generally products made from hemp, harvest its stalks and seeds, which contain minimal amounts of THC.

Marijuana: A dried mixture of cannabis leaves and flowers.

Phytocannabinoids: Cannabinoids derived from plants.

Recreational Marijuana: Use of cannabis products to induce pleasure, euphoria, and relaxation.

Sublingual Absorption: This is absorption through the capillaries in the mouth (under the tongue).

2WHAT IS CBD?
CBD is a shortened way of saying the word ‘cannabidiol’.

“Cannabidiol” is a cannabinoid, which is one of the many active ingredients naturally found in the industrial hemp plant.

Cannabinoids are any one of the active ingredients found in any of the plants within the cannabis family of plants.

Our bodies like all mammals produce some cannabinoids of their own called endocannabinoids.

Whilst endocannabinoids are cannabinoids produced by the body, phytocannabinoids is the term we use to speak about the cannabinoids derived from plants. An endocannabinoid system is a series of receptors located in the brain, central nervous system, and other areas around the body that use the body’s own natural cannabinoids to promote a healthy state of ‘well being’ in us.

Phytocannabinoids (cannabinoids derived from plants) are very similar to endocannabinoids (cannabinoids produced by the body) and it has been discovered that some phytocannabinoids like CBD also interacts with our body’s receptors to promote health in our bodies. With this discovery, it has been said that phytocannabinoids are an all-natural way to support the human body's own endocannabinoid system.

3WHY WOULD I WANT CBD OIL?
Cannabinoids (the chemical compound found in hemp) interacts with our body in a very natural way because our bodies produce our own version of cannabinoids called endocannabinoids.

CBD has been the subject of extensive scientific research and has a potential benefit for a wide range of health conditions. Amongst the list, it has the potential to promote anti-anxiety and the ability to promote sleep.

CBD oil is a natural anxiolytic, meaning it may be able to reduce anxiety. There is evidence that CBD oil may be able to reduce anxiety by directly affecting certain areas in the brain. Scientists have found that CBD oil could potentially lower the activity in the two parts of the brain involved in anxiety (the amygdala and prefrontal cortex). The same research has also shown that CBD oil may have a positive impact on reducing stress.

In the same way, CBD oil could potentially promote sleep. While there are many causes for insomnia, some of the biggest are stress and anxiety, as a calming agent, CBD oil has the potential to calm the tension that keeps us from sleeping.

Scientists have suggested that CBD Oil may have many other health benefits on fibromyalgia, chronic pain, arthritis, migraines and much more.

*Due to FDA and Australian TGA regulations, as sellers of CBD Oil we cannot make medical claims. The products sold from this website are considered nutritional supplements and personal care products. We encourage you to discuss the benefits of hemp oil with your physician or healthcare practitioner.

4COMMON MISCONCEPTIONS & OTHER FACTS ABOUT HEMP
What is the difference between industrial hemp and marijuana?

The significant difference between marijuana and hemp are the levels of THC found in each.

Does Hemp Extract or CBD get you high? Absolutely not!

There are different types of cannabis plants and hybrids.

Hemp is the plant used for several industrial purposes from food products, body care products to fabrics and insulation.

Marijuana is the plant used for recreational smoking that gives the mind-altering high feeling that people get after smoking.

Both hemp and marijuana plants are from a plant family called Cannabaceae.

There are over 100 different known cannabinoids in cannabis plants. Sadly the most famous cannabinoid is THC which is the cannabinoid compound behind the high mind-altering feeling that people get after ingesting marijuana.

Marijuana has high very levels of THC and Hemp has very low levels of THC.

In order to be legally considered hemp, the hemp plant must contain less than 0.3% THC.

The levels of CBD and THC in hemp oil can vary, depending on the design of the product and the type of plant from which the oil is extracted.

CBD oil is a concentration of the cannabidiol compound typically derived from hemp.

Hemp extract is an oil derived from the industrial hemp plant. This oil can be used for a variety of purposes, the most popular being consumed as a wellness supplement because of its cannabinoids, phytocannabinoids, and cannabidiol (CBD).

Upleaft have sourced CBD oils that have little to no THC in them. So you won't get you high or experience any side effects like those associated with using marijuana. Instead, CBD oils have been described as calming resulting in anti-anxiety.

5WILL CBD OIL HELP ME WITH MY ILLNESS?
CBD is known to have a remarkable safety profile. Though CBD is generally well tolerated and considered safe, it may cause adverse reactions in some people. Side effects noted in studies include diarrhea, changes in appetite and weight and fatigue. CBD is also known to interact with several medications. Before you start using CBD oil, discuss it with your doctor to ensure your safety and avoid potentially harmful interactions. Larger clinical research is needed, though it has been noted that on occasion for some people if you take a large amount of CBD you may feel fatigued. If you’re sensitive to oils, taking a large amount of any hemp oil product could upset your stomach.
6CAN I TAKE CBD IF I AM PREGNANT?
We advise that you do not to take CBD if you are pregnant.

All your medical decisions should always be made with the advice of a qualified medical practitioner.
7WILL I FAIL A DRUG TEST?
Most drug tests in the workplace search for the psychoactive compound THC, not Cannabidiol (CBD) or other compounds found naturally in hemp. However, lab results show that hemp oil can contain trace amounts of THC. Although only a very small amount is present, it could cause a positive result when screening urine and blood specimens. If you are subject to any form of drug testing or screening, we recommend that you do not ingest our products. Please consult with your healthcare practitioner and drug screening/testing company or employer before consuming these products.
8WHAT DOES HEMP TASTE LIKE?
We’ve heard hemp described as good and bad tasting. It depends on your personal preferences, just like any other food. If you don’t like earthy flavours, we suggest using a flavoured product.
9WHAT IS THE DIFFERENCE BETWEEN CBD AND CBDA?
Cannabidiolic acid (CBDa) is a chemical compound found in the resin of the raw cannabis plant. CBDa is the acid precursor of CBD, meaning once the cannabis plant is heated, CBDa breaks down from its acid form into CBD.

Research suggests that when combined CBD + CBDa is highly effective on epilepsy and anxiety treatments. It also has an effect in controlling feelings of nausea and vomiting.
10SERVING SIZES
How Do I Find the Right CBD Serving Size?

Generally, we suggest following the recommended CBD serving size on the product that you have purchased for a full week. Make sure you’re taking it every day. After that first week, you could adjust your serving size to your satisfaction. If you want greater effect increase your dosage or if you want less effect then decrease your dosage.

If it’s your very first time using CBD, it may take your body a week to respond to it. Or maybe you just need to take more. Try doubling your CBD serving size for the next week. You can continue this pattern until satisfied.

The best time of day to take CBD is based on your personal preferences (in the morning, before bed, or half-and-half) or when you feel CBD is needed.

Always consult your medical doctor before taking any new products. We are not doctors, we can’t diagnose, treat or prescribe for any condition.
11WHERE DO YOU SHIP YOUR PRODUCTS?
Upleaft ships out orders through-out Canada, Australia, USA and also worldwide.

Yes, we ship internationally. Shipping generally takes between 7-21 working days.

We will do our best to get CBD into the hands of those who need it!

12SHIPPING, HANDLING & REFUNDS
Shipping Policy

Upon placing an order, we process them in the order that they are received. Our goal is to ship all orders within 1-2 business days (except on public holidays). This may include all and any shipments.

If the order is on backorder there will be a delay in your purchase, and you will be contacted by a customer service representative. If your item becomes no longer available an immediate refund will be given.

All orders are shipped with tracking information that will be emailed directly to you once the order has been processed. For large orders, insurance and a signature may be required to deliver the item(s).

Upleaft is not responsible and will not issue refunds for any international shipments that are lost or taken by customs. Having said that, we want to be generous and flexible with anyone experiencing these difficulties and are open to discussing refund terms on a case by case basis, so please contact our support team Upleaft@outlook.com if you ever experience a problem like this.

We aim to post all orders on the same day from Monday to Friday.

We generally send product orders with a tracking number. When your order is dispatched you will receive an email to notify you of this. You can track the progress of your delivery using the link we email you.

Cancellation/Refund Policy

We sell various products and we take the quality of them very seriously. Due to the nature of these products, there are limitations to what can be returned.

On orders that are eligible for a refund, the customer will be required to return the product (unopened) and must pay for the return shipping.

If you have any further questions about shipping, handling or refunds please contact us at Upleaft@outlook.com.

13SHIPPING PROCESS, DELIVERY TIMES AND ASSISTANCE
Each time a product order is placed through our website, our office will process it.

It takes between 1-2 business (working) days for the order to be processed and prepared for shipping. Once it is shipped a confirmation email will be sent to you with a tracking number to show you that your order was fulfilled. It will then move through all the ports to get to you.

You can track your item via the tracking number provided to you.

From time to time the mail service can experience delays. If you have not received your mail within a two week period after your expected delivery time you should contact our office on: Upleaft@outlook.com. or via our Instagram Upleaft.co.

We will happily assist you!